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Refund Policy

At CT·ZEN /MO͞OVMƏNT/, we are committed to providing valuable information and resources to help you make informed, sustainable consumer choices. While we do not directly sell products, we understand the importance of transparency in all aspects of our operations.

 

  • Digital Content and Services

    • As our primary offering is informational content and educational resources, we do not typically provide refunds for accessed digital content.

    • If you have purchased any premium digital content or services from us and are unsatisfied, please contact us within 14 days of purchase at hello@ctzenmoov.org to discuss your concerns.
       

  • Donations

    • If you have made a donation to support our mission and wish to request a refund, please contact us within 30 days of your donation at hello@ctzenmoov.org.

    • We will review refund requests for donations on a case-by-case basis.
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  • Third-Party Products

    • For any products purchased through affiliate links or recommendations on our site, please refer to the respective merchant's refund policy.

    • We are not responsible for the refund policies of third-party sellers or manufacturers.
       

  • Exceptions

    • In cases of technical errors or if you were charged incorrectly (i.e. monthly subscription), please contact us immediately, and we will work to resolve the issue promptly.
       

  • Processing of Refunds

    • Approved refunds will be processed within 5-10 business days.

    • Refunds will be issued using the original payment method when possible.
       

Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

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If you have any questions or concerns about our Refund Policy, please contact us at hello@ctzenmoov.org.


Last updated: [2024-06-01]

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