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How McDonald's Tricks You into Spending More Money ?

  • Aug 22, 2024
  • 3 min read


Have you ever found yourself ordering much more than you intended when using a self-service kiosk at McDonald's? You're not alone. Behind those touchscreens lie sophisticated techniques designed to push you to spend more. In this article, we'll reveal how McDonald's uses these strategies to maximize their profits at your expense and provide you with tips on how to avoid falling into the trap.




The Statistics Speak for Themselves


Since the introduction of self-service kiosks, McDonald's has seen a significant increase in profits. For example, in Germany, an insider revealed that profits had risen by about 15% since the implementation of these kiosks. These devices, now present in almost every restaurant in the chain worldwide, have become an essential tool in encouraging customers to order more than they initially intended.




The Subtle Techniques Used by McDonald's

Self-service kiosks are not just there to make the ordering process easier. They are designed to subtly yet effectively manipulate your choices.


  • Product Placement: More expensive items, like the Big Tasty Bacon, are placed at the top of the list at eye level, while more affordable options are relegated to the bottom of the screen, requiring extra effort to find them.

  • Price Framing: When you see an expensive burger first, it influences your perception of the prices of other items. The Double Cheeseburger, for instance, suddenly seems more affordable, prompting you to choose it.

  • Color Schemes and Animations: The colorful animations that appear when you add an item to your order are designed to reinforce your choice and encourage you to keep adding more items.




Expert Opinions


Former McDonald's CEO Steve Easterbrook confirmed that these kiosks undeniably increased profits. He noted that the extra time customers take to place their orders on these kiosks encourages them to order more. Moreover, behavioral experts suggest that these techniques are subtle forms of "nudging" that influence your decisions without you being aware of it.




A Real-Life Example: A Typical Order


Imagine walking into McDonald's intending to buy a simple Double Cheeseburger. After browsing the menus on the kiosk, you find yourself with a Big Tasty Bacon, fries, a Coke, nuggets, and a McFlurry. How did this happen? At each step of the ordering process, you were subtly encouraged to add items and opt for larger or more expensive versions, turning your initial order into a costly feast.




How to Resist McDonald's Tricks

Here are some practical tips to avoid being manipulated by these techniques:


  1. Plan Your Order in Advance: Decide what you want before entering the restaurant to avoid being swayed by tempting images.

  2. Pay Attention to the Details: Take the time to check prices and options before finalizing your order.

  3. Don't Fall for Upselling Offers: Ignore suggestions for "meals" or add-ons like nuggets or desserts.


The Challenges Posed by These Techniques and How to Overcome Them


The main challenge is recognizing that you are being manipulated. Once you are aware of it, you can take control of your choices. McDonald's uses proven consumer psychology techniques to maximize their profits, but by understanding these techniques, you can counteract them.


Share this article to raise awareness among your friends and avoid falling into the trap of overconsumption.



Current Trends: Self-Service Kiosks Are Everywhere


Self-service kiosks are no longer limited to McDonald's. Other fast-food chains, like Burger King and KFC, have followed suit, adopting similar systems. This trend is spreading across various industries, and consumers must remain vigilant against these new forms of manipulation. While self-service kiosks are designed to push you to consume more, with the right tips, you can avoid these subtle manipulations. Don't get caught again!




Conclusion: Take Back Control of Your Order


It's easy to get carried away by the convenience and attractive presentation of self-service kiosks, but by being aware of the techniques used, you can make more informed choices and avoid spending more than you had planned. The next time you find yourself in front of a kiosk, remember that you have the power to say no.


Next time you use a self-service kiosk, take control of your choices!



 

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